Shipping policy

Shipping

We offer free shipping on all domestic orders over $100 in Canada.

Do you ship internationally?

At this time, we only ship to Canada and the US.

International orders may be subject to additional duties, taxes or custom fees. The buyer will be held responsible for any additional duties, taxes, or customs fees required. Aethos Pickleball is not responsible for any country restriction, duty tax or any other fees collected.

At this time, we only ship to Canada and the US.

International orders may be subject to additional duties, taxes or custom fees. The buyer will be held responsible for any additional duties, taxes, or customs fees required. Aethos Pickleball is not responsible for any country restriction, duty tax or any other fees collected.

What is your processing time?

Orders are processed in about 1-3 business days of your purchase. All packages are shipped from our Toronto warehouse.

Economy shipping is free on all domestic orders over $100 in Canada. Once shipped, we'll send the carrier and tracking information via email to you.

What is your missing package policy?

We are not responsible for missing, unclaimed or refused orders that were delivered to the address provided by the customer.

If you're experiencing issues with your order, let us know at support@aethospickleball.com.